+44 (0)1264 513599 / +44 (0)7462 729774 info@bigskyriders.com

How to Book

Index:

Bookings can be made through the website, via email or over the phone!

Payment Methods

 – Website
  • Direct Bank Transfer
  • Debit/Credit Card
 – Phone
  • Direct Bank Transfer
  • Debit/Credit Card
 – Email
  • Direct Bank Transfer

To make a booking online…

The method has changed recently and should be more straightforward.  Read below for more details.

  1. Go to the relevant page of your desired tour, first select the tour date then simply add your chosen tour to the cart.  At this point you can also choose if you’d like to pay the single room supplement (on certain tours) as well as choosing if you’d like to pay a deposit only, or the full amount.
    NB – If you are booking within 10 weeks of the start date you must pay the full amount.
Selecting your date

Selecting your date and deposit option

 

2. Once you press Book Now the tour is now in your basket, which will appear on the right.

Checkout button

 

3. If not already, you can now either login, if you’ve already ordered from us, or you will be able to create an account during checkout (make sure to remember your password).

Returning Customers

Returning Customers can Login

4. Checkout is straightforward and once you’ve done so you’ll receive a confirmation email.

 

IMPORTANT — Traveller Profile Forms

5. Once you’ve placed your order you’ll now have access to TWO important forms.

You’ll need to complete these forms and submit them at least 10 weeks prior to your tour start date (which is the same time you’ll need to complete your final payment). 
If you’re booking within the ten week window, please complete the forms ASAP!

If you’re travelling with us for the second time you should submit new forms.

 

6. To find the forms please go to your account dashboard, by the link in the menu.  You may need to login using your email and password, created during checkout.

MyAccount

Click to go to your account

 

7. Once your in your account you will see several tabs.  Here you can check your account details, order and payment history as well as find your booking forms.

Your Forms

Your Forms to be completed

 

8. You don’t have to complete and submit all the form straightaway.

If you partially complete a form, and press submit you can return to it later.  To view, complete or amend a historical document, click in “My Submitted Forms” and choose the form you want to edit.

Please do not edit documents within 10 weeks of your trip as we will have already made advance bookings on your behalf.  If you’ve made a mistake, please contact us.

Your Submitted Forms

Your Submitted Forms

 

9. At the bottom of the form page, is the link to edit.

Edit Submission

Edit your Submission

To View your Orders

Simply login to your dashboard, and click the “Orders” tab.  If you chose to pay a deposit then your order is split into THREE parts; the order, the deposit, the balance amount.

Your Order Dashboard

Your Order Dashboard

Paying your Second Balance Payment

From your orders page, above simply click the pay button.  There are two “Pay” buttons, but you can click either one.  This will take you to a simplified checkout where you can process your payment as usual using your debit or credit card.

Pay your balance

Pay your Balance

Need More Help?

As always, if you have any trouble please contact us by email, phone or on facebook messenger.

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